Latest changes in our services (updated 21/09/2021)

• We are still running a clinical telephone triage service to reduce the risk to patients & staff.  That means a GP will call you to deal with you query over the phone first and invite you for a face to face appointment if they think it is necessary. Reception staff will ask you for a nature of your illness before booking an appointment.
• When attending the premises, please ring the entry phone located on the right hand side of the lobby door and our staff will attend you accordingly. Patients who are refusing to wear a face mask will not be permitted to enter. We will also check your temperature using a contactless thermometer.
• Do not arrive early for your appointment as we have to maintain social distancing in the reception area and therefore have limited spaces available.
• Only one parent/carer is permitted at the surgery with their dependent during the appointment.
• If you need to request your repeat medication please use your patient online access or pharmacy to order on you behalf as usual.
• For medical certification from absence of work related to the Covid-19 pandemic – please read this document and provide to your employer as we will not be able to provide these: Medical certificate requests
• To get an isolation note please use: https://111.nhs.uk/isolation-note/
• Nurses continue to provide necessary care like: wound care, stitches removal, baby immunizations, contraceptive / depot injections, smear tests and diabetic reviews, asthma & COPD reviews, ear syringe.
• The Youth Clinic is managed via the telephone.
• Your telephone triage appointment can be booked on the phone or online via the Patient Online Access. Patients can still use E-consultations via our website.
• If you are concerned over the coronavirus please look at NHS official guidance which is updated regularly this also includes information on getting a test: https://www.nhs.uk/conditions/coronavirus-covid-19/