Phone access – temporary longer waiting times

Kindly, please note that due unexpected reception staff shortages, our waiting time on the phones might be longer than usual.

We apologize for any inconvenience this may cause.

Thank you for bearing with us while we are rectifying the problem and arranging appropriate staff covers.

 

Practice will close at 12.30pm on 18.11.2021 for staff training

The Practice will close at 12.30pm on 18.11.2021 for staff training and it will reopen on 19.11.2021 at 8.00am.

For any URGENT reasons which cannot wait while we will be closed for training please call 020 8175 0143, and you will speak to a GP who will assess your problem and arrange appropriate care. For any non-urgent problems please visit our practice website and click on the online consultation link where your query will be dealt with when the practice re-opens.

In a medical emergency, please telephone 999 or for advice, telephone 111

If you have a prearranged appointment at The Well Centre, please enter the lobby and call the intercom for one of their staff members.

Thank you.

Herne Hill Group Practice

Practice closed for staff training 13.10.21 from 12.30pm

The Practice closes at 12.30pm for staff training and it will reopen tomorrow at 8.00am.

For any URGENT reasons which cannot wait until tomorrow please call 020 8175 0143, and you will speak to a GP who will assess your problem and arrange appropriate care. If your call is not urgent then please visit our practice website and click on the online consultation link where your query will be dealt with when the practice re-opens.

In a medical emergency, please telephone 999 or for advice, telephone 111

If you have a flu jab appointment – please attend the front of the building from Herne Hill side where the clinic is taking place in the blue gazebo.

If you have a prearranged appointment with the Practice Nurse, First Contact Practitioner or at The Well Centre, please enter the lobby and call the intercom for one of the staff members.

Thank you.

Herne Hill Group Practice

Flu clinic

We have now received our first delivery of flu vaccinations for patients 64 years old and under.

If you are eligible for a free flu jab please book an appointment using your Patient Online Access or the NHS app.

You can check your eligibility here: https://www.nhs.uk/conditions/vaccinations/flu-influenza-vaccine/

If you cannot access the online services please call a member of our team on 0207 274 3314 to arrange a suitable appointment.

The clinics will mostly run from the gazebo in the garden to protect the patients and staff.

 

We are still awaiting our delivery of flu vaccines for patients 65 years old and over. We will contact the patients as soon as we have them in stock.

 

Thank you.

 

 

First Contact Practitioner role

First Contact Physiotherapist (FCP)

You can now book a consultation with the specialist musculoskeletal physiotherapist at your GP practice for muscle, bone or joint problems as an alternative to a GP. The reception staff can discuss and book your appointment.

Who is the First Contact Physiotherapist (FCP)?

The FCP is a physiotherapist who is an expert and has specialised in the assessment and management of musculoskeletal conditions. They have additional qualifications and training to work in this position.

What can the First Contact Physiotherapist (FCP) do for me?

The FCP can:

–      Assess you and diagnose your problem

–      Provide expert advice on how to manage your condition

–      Offer injection therapy where appropriate

–      When clinically indicated, arrange onward referral for:

  • Investigations (such as blood tests, X-rays or MRI scans)
  • Physiotherapy treatment
  • Consultant opinion

What could I see the First Contact Physiotherapist (FCP) for?

  • All soft tissue injuries, sprains, strains or sports injuries
  • Arthritis – of any joint
  • Possible problems with muscles, ligaments, tendons or bone (tennis elbow, carpal tunnel syndrome, ankle sprains)
  • Spinal pain including lower back pain, mid-back pain and neck pain
  • Other spine related problems such as sciatica

What shouldn’t I see the First Contact Physiotherapist (FCP) for?

  • If you are feeling unwell
  • If you are under 16 years of age
  • For medical management of rheumatoid conditions
  • For women’s health, antenatal and post-natal problems
  • For medication reviews
  • For neurological and respiratory conditions
  • For headaches
  • For a mental health crises

 

April 2021 Newsletter

Please see our April 2021 Newsletter here:

April 21 Newsletter

TFL face coverings exemption

TFL face covering exemption

Since 15 June it has been mandatory for passengers over the age of 11 to wear face coverings on public transport in London, as well as in private hire vehicles.
This has resulted in some patients approaching GP practices asking for doctor’s notes to exempt them from the requirement on health grounds, for example if they have asthma. These patients do not need a note from their GP, they should print out the exemption card provided below.
TFL have listed a number of ‘reasonable excuses’ for not wearing a face covering, specifically:

Where a person cannot put on, wear, or remove a face covering because of a physical or mental illness or impairment or disability (within the meaning of section 6 of the Equality Act 2010), or without severe distress.
Where a person is providing a lip-reading service to a person they are travelling with.
Where a person removes their face covering to avoid harm or injury, or the risk of harm or injury, to themselves or others.
Where a person is travelling to avoid injury, or to escape a risk of harm, and does not have a face covering with them.
If it is reasonably necessary for a person to eat and drink, and the person removes their face covering to eat or drink.
Where a person is required to remove the face covering by a police constable (including a British Transport Police officer) or another authorised person.

TFL have instructed passengers who believe they are exempt from wearing a face covering for a reason on the above list, to print out one of these exemption cards and display it on their clothing or possibly on a lanyard. It is also acceptable to display it on a mobile phone if you do not have a printer.
Passengers with neither a smartphone or printer should call TFL on 0343 222 1234 and arrange to have a card printed and sent to them.

Print at home face coverings exemption card:

face-covering-exemption-card PDF

Childhood immunisations – do not delay!

Please see below a useful video on importance of childhood vaccinations: during the pandemic: